Our services
Service design
Redesigning services or creating new services to be inclusive and accessible. From ideation, concept development, blueprinting, prototyping, usability testing and coaching.
Implementation support
Supporting teams to navigate the journey from designing, building and testing services and products from an initial idea to a live inclusive experience.
User research
Conducting inclusive research to uncover user needs and synthesise research findings into actionable insights to improve or create inclusive services and products.
Co-designing soloutions
We co-create and refine improvements with organisations and users to ensure we deliver effective and inclusive solutions.
Capability building
Supporting organisations to build inclusive service design and user research capability and embedding service design methodology throughout the delivery of live projects.
Prototyping and testing
Helping organisations to learn more about your users by creating quick prototypes to test potential solutions and ask further questions.
Building inclusive service design capability with you so that you are able to continually deliver inclusive experiences
Organisations we work with
Client list: NHS, Snook, Fat Macy's, Able, HSBC, Kingston University London, helix centre, UAL, Policy lab, Design Council, Year Here, Common Collective, British Heart Foundation, Breast Cancer Now, etc